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E-Government Modules & Features
General Features
- Automatic Content Management
System (CMS)
- Three level administration:
super user, sub site administrators, and page editors
- Administrators in complete
control of addition, modification, and deletion of site’s content
- Total control of site’s
look and feel
- No technical or HTML
skills required
- Any number of sub sites
- Any number of pages
- Twelve different template
types available when adding new pages
- Site is online within
24 hours
Media
Central
- Press Releases
- Request for Proposals
(RFP)
- Calendar of Events with
automatic purging
- Employment Opportunities
- Meeting Minutes
- Meeting Agendas
- Automatic emailing of
viewer selected categories
Community
- Guest Book
- White Pages
- Yellow Pages
- Chat Room with scheduling for officials
- Bulletin Board
- Unlimited Polls and Surveys
- Viewer defined Calendars of Events
- Posted events reviewable before posting to site
Communications
- Web Accessible Email
- Email Newsletter
- Email Discussion List
- Feedback Form with recipient email based on subject selection
- Contact page with unlimited addresses
- Email Reminder Service
- What’s New Page
Constituent Relationship Management (CRM)
- Interaction tracked between constituents and municipality
- Tracking number oriented
- Statistical reporting of response times
- Administratively configurable
Frequently Asked Question (FAQ)
- Any number of user defined categories, each of which is a
distinct page
- Searchable at the FAQ system level or by individual category
- Administrator notified when a search produces no matches
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