A great product must have world class support to be used as a great product. E-Government hires the best people to make sure that we provide the best support. See our management team in the About E-Government section of this site.
E-Government people
E-Government's designer submits 2 designs based on the preliminary information gathered in the discovery phase. We work with the task force to refine the design. Standards are set for color, fonts, images, layout, navigation and change frequency.
E-Gov Home Page
To use Outlook for sending and receiving email, you must first setup the account information. Click on the link at the end of this section for instructions on how to setup your email account in Outlook.
Outlook setup instructions
With Premium Support, a one-day training program with two or more sessions is provided to explain how the system works for content managers and administrators. The program offers help screens and additional training can be arranged as needed. Telephone support is also included.
A beta test site is established the day after the contract is signed. Designated administrators will receive a user id and password so they can immediately begin to familiarize themselves with the management of the CMS. All content transferred from the original site and any new content will be visible on the beta site. Upon acceptance by our customers, the domain's name servers are pointed to the new server and the beta site becomes the production site.